HOW TO ORDER
GETTING STARTED
Ordering from Bud Buddy is easy! Simply browse our shop, choose the products you’d like, and add them to your cart. When you’re ready, head to checkout to review your order and enter your shipping information.
You don’t need an account to place an order, but creating one lets you earn and redeem Buddy Bucks, access your order history, and take advantage of our referral rewards.
BEFORE YOU CHECK OUT
Please double-check your order details, shipping address, and contact information before completing checkout. Make sure your name, address, and postal code are accurate to help avoid delivery issues.
If you notice a mistake after placing your order, please contact us as soon as possible. Changes cannot be guaranteed once your order is being processed.
PAYMENT & ORDER PROCESSING
Once you’ve placed your order, you’ll receive a confirmation email with instructions for completing your payment. You can also find details about each of our accepted payment methods further down this page.
Your order will be prepared for shipment once your payment has been received and confirmed. Orders are processed Monday through Friday, excluding holidays.
SHIPPING & DELIVERY
We ship across Canada using Canada Post Xpresspost. All orders are packaged discreetly, and tracking information is provided once your package has been prepared for shipment.
For current shipping rates, estimated delivery times, and information about delayed or missing packages, please visit our Shipping Information page.
PAYMENT OPTIONS
INTERAC E-TRANSFER
Interac e-Transfer is the fastest and most convenient way to pay for your order. Payments can be sent securely through your bank or financial institution’s online or mobile banking service.
Where to send your e-Transfer: Full payment instructions will be sent by email after you place your order.
MONEY ORDER
We currently accept blank money orders only. Money orders are available from Canada Post, Western Union, Money Mart, and other providers. Please keep your receipt until your order has been received.
Where to mail your money order: Full mailing instructions will be sent by email after you place your order.
CASH
If paying by cash, place the bills inside a card or folded paper so they are not visible through the envelope. Whenever possible, use fewer, larger bills rather than several smaller ones. Please do not send coins.
Where to mail your payment: Full mailing instructions will be sent by email after you place your order.
INSTRUCTIONS FOR PAYING BY MAIL
Please send payments by regular mail or Canada Post Xpresspost only. Do not use FedEx, UPS, other courier services, registered mail, or any shipping method that requires a signature.
We recommend using Xpresspost, especially when sending cash. It provides tracking and is generally faster and more secure than regular mail. Keep your tracking number until your payment has been received.
Always include a return address on your envelope. Leaving it off does not provide additional privacy and may make it more difficult for your payment to be returned if there is a delivery problem.
Cash is sent at your own risk, and we cannot replace payments that are lost or stolen in transit.
We’ll notify you by email and provide tracking information once your order has been prepared for shipment.